Terms & Conditions

Last Updated: 23 October 2026

Welcome to Siddhivinayak Global Trade. We specialize in the manufacturing and supply of plastic disposable plates, dishes, bowls, meal trays, takeaway containers, and related food packaging products. By accessing our website, submitting inquiries, requesting quotations, or purchasing our products, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order. These terms are intended to ensure transparency, maintain fair business practices, and establish clear responsibilities between Siddhivinayak Global Trade and its customers, distributors, wholesalers, retailers, and business partners.


1. Use of Our Website & Services

Siddhivinayak Global Trade operates as a manufacturer and supplier of plastic disposable products and related food packaging solutions.

– Our website provides information about our products, manufacturing capabilities, specifications, and business services.
– Visitors may use our website to explore products, submit inquiries, and request quotations.
– Customers must provide accurate and complete information when submitting inquiries or placing orders.
– Unauthorized access, fraudulent activities, misuse of website content, or interference with website functionality is prohibited.
– We reserve the right to restrict access or refuse business requests involving fraudulent, unlawful, or abusive activities, subject to applicable law.

By using our website, you agree to use our services only for lawful purposes.


2. Product Information & Specifications

We make reasonable efforts to provide accurate information about our manufactured plastic disposable products.

Our product range may include:

– Plastic disposable plates and dishes.
– Disposable bowls in different sizes and designs.
– Meal tray plates and compartment trays.
– Takeaway clamshell containers.
– Other disposable food packaging products.

Product information may include dimensions, depth, weight, material specifications, packaging quantities, and available designs.

Product images are provided for identification and illustration. Minor variations in appearance, color, dimensions, or weight may occur within agreed manufacturing tolerances.

Customers should confirm the required product specifications before placing an order. Any material change to confirmed specifications will require appropriate communication and agreement.


3. Product Inquiries & Order Confirmation

Customers may contact Siddhivinayak Global Trade through our website, telephone, email, WhatsApp, or other approved communication channels to inquire about products or place orders.

– Product inquiries do not automatically constitute confirmed orders.
– Orders are subject to product availability, manufacturing capacity, pricing confirmation, and applicable payment terms.
– Customers must verify product sizes, quantities, specifications, packaging requirements, and delivery information before confirming an order.
– An order is considered confirmed only after acceptance by Siddhivinayak Global Trade through an agreed communication method.
– Changes to confirmed orders require approval and may affect pricing, production schedules, or delivery timelines.

We reserve the right to decline orders where products are unavailable, specifications cannot reasonably be fulfilled, or other legitimate operational restrictions apply.


4. Pricing & Quotations

Product prices may vary depending on product type, size, material requirements, order quantity, packaging, customization, and prevailing manufacturing costs.

– Prices displayed on our website, if any, are subject to applicable quotation terms and confirmation.
– Wholesale and bulk order pricing may differ from standard product pricing.
– Quotations may have a specified validity period.
– Applicable GST, transportation charges, packaging charges, or other agreed expenses will be communicated as part of the quotation or order confirmation.
– Pricing may be revised for future orders due to changes in raw material costs, manufacturing expenses, taxation, or market conditions.

Any changes to the price of an already confirmed order will be subject to mutual agreement and applicable law.


5. Payments & Billing

Payments for products supplied by Siddhivinayak Global Trade must be made according to the terms agreed upon during order confirmation.

– Payments may be accepted through bank transfer, UPI, or other approved payment methods.
– Advance payment may be required for bulk orders, customized manufacturing, or specific product requirements.
– The remaining payment, where applicable, must be completed according to the agreed payment schedule.
– Customers are responsible for providing accurate billing details, including applicable business and GST information.
– Invoices and relevant transaction documents will be issued according to applicable requirements.
– Failure to complete payments according to agreed terms may result in production holds, dispatch delays, or suspension of further order processing, subject to applicable law.

Customers should retain payment confirmations and invoices for future reference.


6. Manufacturing & Production

Siddhivinayak Global Trade manufactures plastic disposable products according to its production capabilities, available materials, and confirmed customer requirements.

– Manufacturing schedules depend on product specifications, order volume, raw material availability, and production capacity.
– Bulk orders may require additional manufacturing time.
– Customized product requirements must be communicated and approved before production begins.
– Production timelines are estimates unless expressly guaranteed in writing.
– Manufacturing schedules may be affected by equipment maintenance, material shortages, operational disruptions, or circumstances beyond our reasonable control.

We will make reasonable efforts to inform customers of significant changes affecting confirmed manufacturing schedules.


7. Bulk & Wholesale Orders

We supply plastic disposable plates, bowls, trays, and packaging products to wholesalers, retailers, distributors, and other commercial buyers.

– Bulk orders may be subject to minimum order quantities where specified in the quotation.
– Wholesale pricing is determined according to product specifications and agreed quantities.
– Customers must confirm all relevant product and packaging details before approving bulk orders.
– Large orders may require advance payments and scheduled production arrangements.
– Bulk shipments may be delivered in one or multiple consignments according to agreed terms.
– Changes or cancellations after production begins may result in applicable charges based on actual costs and contractual commitments.

Any additional requirements must be agreed upon before manufacturing or dispatch.


8. Shipping & Delivery

Shipping and delivery arrangements are made according to the customer's location, order quantity, transportation availability, and agreed commercial terms.

– Orders are dispatched after completion of applicable manufacturing, packaging, payment, and quality verification requirements.
– Estimated dispatch and delivery timelines will be communicated during order confirmation or shipment arrangements.
– Shipping charges may vary based on distance, product volume, shipment weight, and transportation method.
– Customers must provide complete and accurate delivery information.
– Delivery may be delayed due to transportation disruptions, weather conditions, road restrictions, or other unforeseen circumstances.
– Responsibility for loading, unloading, and transportation will be determined by the agreed order terms.

For detailed information about shipping arrangements, please refer to our Shipping Policy.


9. Product Quality & Inspection

Siddhivinayak Global Trade aims to maintain appropriate manufacturing and product quality standards for its disposable plastic products.

– Products are manufactured according to the confirmed specifications and applicable manufacturing requirements.
– Reasonable quality checks may be conducted before packaging and dispatch.
– Customers should inspect products upon delivery for visible damage, shortages, or specification discrepancies.
– Any manufacturing defects or incorrect deliveries should be reported promptly with relevant supporting information.
– Product suitability depends on the intended application, material specifications, and agreed product characteristics.

Customers should verify whether a specific product is suitable for their intended food packaging, storage, temperature, or handling requirements before use.

Any express product certifications or compliance claims must be confirmed through the relevant product documentation.


10. Product Usage & Customer Responsibilities

Customers are responsible for selecting and using purchased products according to their intended purpose and the specifications provided.

– Products must be handled and stored under appropriate conditions.
– Customers should avoid exposing products to unsuitable temperatures or conditions that may cause deformation or damage.
– Products should not be used in microwave ovens, conventional ovens, or other high-temperature applications unless specifically confirmed as suitable.
– Customers are responsible for checking suitability for the intended food or packaging application.
– Improper handling, storage, modification, or use outside agreed specifications may affect product performance.
– Customers must comply with applicable regulations regarding the distribution, sale, and disposal of plastic products.

Siddhivinayak Global Trade is not responsible for damage caused solely by improper customer handling or use, except where liability cannot lawfully be excluded.


11. Order Cancellation

Customers wishing to cancel an order should contact Siddhivinayak Global Trade as early as possible.

– Cancellation requests made before manufacturing or order processing begins may be considered according to the agreed terms.
– Orders already under production may be subject to cancellation charges reflecting actual expenses incurred.
– Customized manufacturing orders may not be eligible for cancellation once production has started, except where required by applicable law or agreed in writing.
– Dispatched orders are subject to the applicable return and refund conditions.
– If we are unable to fulfill a confirmed order, we will communicate the situation and arrange an appropriate resolution, including a refund where applicable.

For more information, please refer to our Return & Refund Policy.


12. Returns, Replacements & Refunds

Returns, replacements, and refunds are handled according to our Return & Refund Policy and applicable law.

– Customers should report damaged, defective, or incorrect products promptly, preferably within 48 hours of delivery.
– Return requests should include the relevant order details and supporting photographs or documentation.
– Used, altered, or improperly stored products may not be eligible for return unless required by applicable law.
– Correctly supplied customized or bulk manufacturing orders may have additional return restrictions under the agreed terms.
– Approved refunds will generally be initiated through the original payment method where possible.
– Our standard target refund processing period is 5–10 business days after approval, unless a shorter period is required by law.

Nothing in these terms limits statutory rights or remedies that cannot legally be excluded.


13. Intellectual Property Rights

All original website content belonging to Siddhivinayak Global Trade, including text, product photographs, graphics, logos, branding, layouts, and other materials, is protected by applicable intellectual property laws.

– Website content may not be copied, reproduced, distributed, or commercially reused without appropriate authorization.
– Our company name, logo, and branding must not be used in a misleading or unauthorized manner.
– Visitors may access website information for legitimate personal or business reference purposes.
– Any third-party trademarks or materials displayed on our website remain the property of their respective owners.

Unauthorized commercial use of protected website materials may result in appropriate legal action.


14. Limitation of Liability

Siddhivinayak Global Trade aims to provide accurate product information, reliable manufacturing services, and appropriate customer support.

To the extent permitted by applicable law, we will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control, including transportation disruptions, unexpected supply shortages, or third-party service failures.

We are not responsible for product damage caused solely by improper storage, handling, modification, or use contrary to confirmed product specifications.

Any contractual limitations of liability will be subject to the agreed order terms and applicable law.

Nothing in these Terms & Conditions excludes or restricts liability for fraud, intentional misconduct, or other liabilities and statutory remedies that cannot lawfully be excluded or limited.


15. Third-Party Services

Our business operations may involve third-party transportation companies, logistics providers, payment processors, technology providers, or other independent service partners.

These service providers may operate under their own terms and conditions.

We make reasonable efforts to coordinate services necessary for order fulfillment. However, responsibility for third-party actions, delays, or service failures will be determined according to the applicable agreements and law.

Our website may also contain links to third-party websites. We are not responsible for the content or independent practices of external websites that we do not control.


16. Privacy & Data Protection

Siddhivinayak Global Trade respects the privacy of customers, distributors, suppliers, and website visitors.

We may collect personal and business information required to respond to inquiries, provide quotations, process orders, arrange deliveries, maintain records, and communicate with customers.

We handle such information according to our Privacy Policy and applicable data protection requirements.

By providing information through our website or business communication channels, you acknowledge that your information will be handled as described in our Privacy Policy.

For further details, please refer to our Privacy Policy.


17. Force Majeure

Siddhivinayak Global Trade shall not be considered in breach of its contractual obligations to the extent that performance is prevented or delayed by events beyond its reasonable control, subject to applicable law and agreed contractual terms.

Such events may include:

– Natural disasters, floods, earthquakes, or severe weather conditions.
– Government restrictions or regulatory actions.
– Strikes, transportation disruptions, or labor-related interruptions.
– Major power failures or manufacturing equipment breakdowns beyond reasonable control.
– Unexpected shortages of essential raw materials caused by extraordinary events.
– Other comparable circumstances outside reasonable operational control.

Where reasonably possible, we will inform affected customers and work toward suitable alternative arrangements.


18. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

In the event of a dispute relating to our products, orders, payments, manufacturing arrangements, or business services, customers are encouraged to contact Siddhivinayak Global Trade to seek an amicable resolution.

If a dispute cannot be resolved through mutual discussion, it may be referred to the competent courts in Rajkot, Gujarat, India, to the extent permitted by applicable law and subject to any mandatory consumer protection or jurisdictional provisions.

Nothing in these terms restricts the rights of customers to approach any competent statutory authority or forum available under applicable law.


19. Changes to Terms & Conditions

Siddhivinayak Global Trade may revise or update these Terms & Conditions from time to time to reflect changes in manufacturing operations, products, business processes, website functionality, or legal requirements.

Updated terms will be published on this page with a revised Last Updated date.

Continued use of our website after publication of updated terms may indicate acceptance of the revised website terms, where permitted by law.

Changes will not automatically alter previously confirmed contractual obligations or remove rights available under applicable law.

We encourage customers and business partners to review these Terms & Conditions periodically.


20. Contact Us

If you have any questions regarding these Terms & Conditions, product specifications, manufacturing orders, wholesale supply, payments, shipping, or customer support, please contact us:

Siddhivinayak Global Trade

Business Address:
Dwarika Empire, Office No. 204,
Second Floor,
Manhar Plot, Street 17/19 Corner,
Opp. Rastriya Sala,
Rajkot, Gujarat, India.

Phone Numbers:
+91 98981 46452
+91 96016 44446
+91 97248 01909

Email Address:
[email protected]

For faster assistance, please provide the relevant product information, quotation reference, invoice number, or order details when contacting our team.


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